Serpbays (“Serpbays”, “we”, “us”, or “our”) respects the privacy of its users and is committed to protecting the personal information that users share with us. We believe you have the right to understand our practices regarding the information we collect and use when you access or use our website, platform, and services (collectively, the “Service”), as defined in our Terms and Conditions (“T&C”) available on the Site.
Capitalized terms not defined in this Privacy Policy shall have the meanings ascribed to them in the T&C, which this Privacy Policy is incorporated into by reference.
1. Your Consent (Please Read Carefully)
By accessing, connecting to, or using the Service, you acknowledge that you have read and agree to the terms of this Privacy Policy, including the collection and processing of your personal information.
If you do not agree with any term of this Privacy Policy, you must not access or use the Site or Services.
We collect two types of information from users:
Non-identifiable and anonymous information that does not reveal your identity. This may include:
Operating system and device type
Browser type and language
Screen resolution
Click-stream data and activity logs
Time spent on pages and usage behavior
General technical and behavioral analytics
We cannot identify an individual user based on this information.
Individually identifiable information voluntarily provided by users, which may include:
Full name
Username
Email address
Country of residence
Password (encrypted)
Payment-related email (e.g., PayPal)
Phone number
IP address (used for security, analytics, and geolocation)
Users browsing the Site without registering are not required to provide Personal Information other than their IP address.
When creating an account, users may be required to provide additional information necessary to operate the Service.
Personal Information may also be collected when users contact us via email or customer support.
We do not collect Personal Information without user consent, which is obtained through acceptance of the T&C and this Privacy Policy.
We collect information in the following ways:
Automatically, through your use of the Site and Services
Voluntarily, when you register, create an account, place orders, or contact support
Information may be collected directly by us or through trusted third-party services as described in this policy.
Operate and maintain the Service
Improve functionality and user experience
Analyze platform usage and performance
Create and manage user accounts
Provide customer support and technical assistance
Verify user identity and prevent fraud
Communicate service updates, notifications, and changes
Send newsletters and service-related communications (if subscribed)
Improve and customize the Service
Determine general geolocation for security and analytics purposes
We may use tracking technologies in emails sent by Serpbays to understand whether emails are opened and interacted with. This may include:
Date and time of email opens
Device type used
This information helps us improve communication and service relevance.
Serpbays complies with applicable data protection laws and the Google API Services User Data Policy, including the Limited Use Policy.
We do not sell or share personal information with third parties for their independent marketing purposes.
When Google API Services are used, personal data is collected strictly for authorized functionality and only for purposes approved by the user.
We may share limited information with trusted third parties, including:
Google Analytics – for anonymous website traffic analysis
These third parties are permitted to use the information only as necessary to provide their services to Serpbays.
Users may encounter advertisements from third-party advertisers. Clicking on such advertisements may redirect you to third-party websites, which may use cookies or similar technologies.
Serpbays does not control these third-party sites and is not responsible for their privacy practices. Users should review the privacy policies of any third-party websites they interact with.
All advertisements are provided on an “AS IS” basis, and Serpbays bears no liability for losses arising from third-party advertisements.
Users may update or modify their Personal Information through the account settings.
To request complete deletion of Personal Information, users may contact us at:
We will make reasonable efforts to delete personal data in accordance with applicable laws. Aggregated or anonymized data may be retained indefinitely.
Serpbays uses cookies, pixels, web beacons, and similar technologies to:
Improve site performance
Personalize user experience
Prevent fraud and abuse
Analyze usage patterns
Deliver relevant content and advertisements
Users may manage or disable cookies through browser settings. Disabling cookies may limit some features of the Site.
We use Google Analytics, and users may opt out using Google’s opt-out browser add-on.
Your information may be transferred, stored, and processed in countries outside your jurisdiction. These jurisdictions may have different data protection laws.
By using the Service, you consent to such international data transfers.
By providing contact details, you agree that Serpbays may send you service-related or promotional communications.
You may opt out at any time by using the unsubscribe option in emails or by contacting us directly.
We implement industry-standard security measures to protect Personal Information.
Data is hosted on secure infrastructure with access controls and monitoring. Despite our efforts, no system can be guaranteed to be 100% secure.
Users are prohibited from sharing direct contact details outside the platform. Violations may result in penalties or account termination for both advertisers and publishers.
Serpbays may update this Privacy Policy at any time. Changes will be reflected with a revised “Last Updated” date.
Material changes will be communicated via the Site or email and will become effective seven (7) days after notice.
Continued use of the Service constitutes acceptance of the updated Privacy Policy.
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Serpbays Support Team
📧 support@serpbays.com
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